We currently ship across Canada and the USA.

All orders over $99  (before taxes and after discounts) ship for free.

We ship orders via Canada Post / USPS expedited parcels or UPS with tracking information. You will receive an email as soon as your order ships and again when it has been delivered. 

If you live in the area, you can place an order online and select free “local pickup” when checking out. 

We will contact you once your order is ready for pick up and provide pick up instructions.

If you are not happy with your products, we offer a 30-day money back guarantee. Read our return policy here.

If you accidentally ordered the wrong product you are welcome to exchange it so long as it has not been opened. The customer is responsible for any shipping charges involved with exchanging a product. 

On the product page, you have the option to submit your email address to receive notifications when an item is restocked. You'll get an email alert the moment the product is available again.

As a small independent company, we are unable to offer free samples.  We do offer many of our products in mini versions if you would like to try them first before committing to a larger size.

Sign up for our newsletter and SMS for exclusive offers and to stay up-to-date with any promotions, product launches and more. 

Only one promo code can be applied per order at this time.

We process orders with 3 business days of receipt. Order arrive typically within 2 - 8 business days.

We prioritize sourcing our ingredients from natural, plant-based origins and, where feasible, opt for certified organic components. Additionally, we take pride in growing, harvesting, and ethically wildharvesting some of our ingredients, ensuring the utmost care and respect for nature.

Yes, our products are free from genetically modified organisms, animal ingredients, and animal by-products

Wildwood Creek embraces the purity of naturally derived fragrances across our entire Foraged Collection. Each product is enriched with a harmonious blend of only natural aromatics and pure essential oils.

Our Signature and Seasonal collections are crafted with a unique composition of natural fragrances and pure essential oils that are hand blended by us.

Each of our offerings is meticulously produced in limited quantities, embracing natural components while completely avoiding chemical preservatives. After opening, our products preserve their quality for up to a year.

The majority of our products come in packaging that's either reusable, recyclable, or designed for refilling, most using glass containers.

Our Subscribe and Save feature makes sure you're never without your cherished products! Following your purchase, a confirmation email will detail your subscription. Feel free to adjust your favorite scents, product selections, delivery timeline, and even include one-time buys anytime by accessing your subscription account.

To subscribe, select the Subscribe and Save option on the product page before adding to cart.

1. Log into your account here.
2. Select Manage Subscriptions.
3. Click Next Charge Date and choose your next desired ship date.
4. Hit Update to save.

Absolutely, our subscriptions are designed for complete flexibility. Add any number of products to your plan and remove them at your discretion.

Simply go to the ‘Subscriptions’ tab and choose ‘Add A Product’. Every product is available for addition either as a one-time buy or as part of your ongoing subscription. When you're adding products, you have the freedom to include them in the upcoming subscription delivery or set a different shipping date entirely.

You'll get an email three days before your subscription order ships, detailing what's included. It might land in your junk folder, so keep an eye out. To ensure you never miss updates on your subscription, consider adding our email to your contacts list.

Should your subscription order total less than $99, a $15 shipping fee will apply. However, any orders amounting to $99 or more qualify for free shipping.

Absolutely. You have the flexibility to log in at any time and modify your shipping schedule as needed.

You're free to cancel your subscription without facing any cancellation fees, provided this is done after your second shipment has been processed.

Subscription orders come with a 20% discount already applied, so we're unable to offer additional discounts on these products.

Your initial order will be billed at the time of placement. Following that, all subsequent orders will be billed according to the interval you've chosen.

Your subscription continues renewing at your chosen interval until you decide otherwise. At any point, you're free to skip, pause, or adjust your delivery schedule as you see fit.

All our products are crafted by hand in small batches in our studio in Canada's Ocean playground Nova Scotia.

If you are interested in offering Wildwood Creek products in your store, fill out our wholesale inquiry form here or send an email to us at info@wildwoodcreek.ca to receive more information.

Check out our Retailer Locator for specific store locations across Canada and the USA.

Our studio for open for limited hours from July to August or by change outside these dates.  Click here for location and store hours.

Unfortunately, at this time, we do not offer any accommodations, including staying in our skoolie bus.