SHIPPING + RETURNS
SHIPPING
CANADIAN SHIPPING RATES
Flat Rate Standard Shipping: $10
Delivery Time: 4-7 Business Days
Free shipping for all orders over $100
UNITED STATES SHIPPING RATES
Flat Rate Shipping: $20
Delivery Time: 7-14 Business Days
Free Standard Shipping for all orders over $150
NOTE: Customer is responsible for import and custom charges.
Deliver time is an estimate and not guaranteed and may be extended during holiday seasons. Please note that Canada Post is operating with delays due to covid-19.
Lost & Damaged Packages
In the event your package is damaged during shipping, please contact us within 48 hours of delivery with photo proof of damage to info@wildwoodcreek.ca. You may return the damaged product within 14 days for a full refund or credit.
RETURNS
Returns & Exchanges
Wildwood Creek products are carefully inspected and packaged before shipped to you. Used products, trail / sample sizes, sale items and body care products are final sale. Candles and home products that are unused and in original packaging may be exchanged or refunded within 14 days of purchase minus shipping and handling costs. Please note that the buyer is responsible for return shipping costs on all returned or exchanged items.